terms and conditions

1. General Information

Zamkudi Closet is a global fashion brand offering ethnic and contemporary wear for women, men, and kids. These Terms govern your use of our website and your relationship with ZamkudiCloset.com (hereinafter referred to as "Zamkudi Closet", "we", "our", or "us").

If you do not agree with any part of these Terms, please refrain from using our services.

2. Eligibility

By using ZamkudiCloset.com, you affirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. You are legally capable of entering into a binding contract.

3. Products and Pricing

  • All products listed on our site are described as accurately as possible.

  • Product prices are listed in INR (Indian Rupees) and may also be converted to other currencies for international customers.

  • We reserve the right to change prices, offers, or product availability at any time without prior notice.

4. Orders and Payments

  • Orders can be placed directly through our website.

  • We accept multiple forms of payment, including major credit/debit cards, UPI, net banking, and PayPal.

  • Once an order is placed, you will receive an email confirmation.

  • Orders cannot be modified or canceled once processed. Please review your cart carefully before checkout.

5. Shipping and Delivery

  • We ship globally. Delivery times and costs vary depending on your location.

  • Estimated delivery times are provided at checkout but are not guaranteed due to possible courier or customs delays.

  • Zamkudi Closet is not responsible for any customs duties, import taxes, or delays caused by the destination country's customs department.

6. Returns, Exchanges, and Refunds

  • Return requests must be initiated within 7 days of delivery.

  • Products must be unused, unwashed, and returned with original tags and packaging.

  • Custom-stitched, personalized, or sale items are non-returnable and non-refundable.

  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

  • Refunds are processed within 7–10 business days after the returned item is received and inspected.

For full details, please refer to our Returns & Exchanges page.

7. Custom Orders

  • Custom stitching and personalization options are available on select items.

  • Custom orders may take additional time for processing and are not eligible for return or refund.

  • Accurate measurements and specifications are the responsibility of the customer.

8. Intellectual Property

  • All content, including images, logos, designs, and text on ZamkudiCloset.com, are the property of Zamkudi Closet and are protected by copyright and trademark laws.

  • Unauthorized reproduction or use of any materials is strictly prohibited.

9. Privacy Policy

We are committed to protecting your privacy. Please refer to our Privacy Policy to understand how your personal information is collected, used, and safeguarded.

10. Limitation of Liability

Zamkudi Closet shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the product purchased.

11. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.

  • Transmit harmful code, spam, or malware.

  • Misuse, tamper, or hack into the site or its features.

Violation of these terms may result in account suspension or legal action.

12. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts.

13. Amendments

Zamkudi Closet reserves the right to update or change these Terms at any time without prior notice. It is your responsibility to review the Terms periodically for updates.

14. Contact Information

If you have any questions or concerns, you can contact us at:

📧 Email: contact@zamkudicloset.com
📱 WhatsApp/Phone: +91 83208 87359
📩 Instagram DM: @zamkudi_closet