privacy policy
Effective Date: April 23, 2025
This Privacy Policy describes how Zamkudi Closet (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of visitors to zamkudicloset.com and users of our services. We are committed to safeguarding your privacy in compliance with applicable laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other global data-protection regulations.
1. Information We Collect
1.1. Information You Provide Directly
Account Registration: name, email address, phone number, password
Order & Payment: billing/shipping address, payment card details (processed by PCI-compliant providers)
Customer Service: correspondence when you contact us via email, chat, phone, or social media DM
1.2. Information Collected Automatically
Device & Usage Data: IP address, browser type/version, device identifiers, operating system, pages visited, time spent on pages, referral URLs
Cookies & Tracking: session cookies, persistent cookies, web beacons, and similar technologies (see Section 5)
1.3. Information from Third Parties
Social Login: if you sign in via Facebook, Google, etc., we receive basic profile information (name, email, avatar)
Marketing Partners: demographic or interest data, if you opt in to shared-data programs
2. How We Use Your Information
We use your personal information to:
Process & Fulfill Orders – verify and complete transactions, deliver products, send order confirmations and shipping updates.
Provide Customer Support – respond to inquiries, resolve disputes, and improve our service.
Personalize Your Experience – recommend products, tailor content, and send you promotional offers based on your preferences.
Marketing & Communications – with your consent, send newsletters, special promotions, and surveys. You may opt out at any time.
Improve Our Website & Services – analyze usage patterns, diagnose technical issues, and optimize site functionality.
Legal Compliance & Security – detect and prevent fraud, enforce our Terms of Use, and comply with legal obligations.
3. Disclosure of Your Information
We may share your personal information with:
Service Providers & Partners: payment processors, shipping carriers, hosting providers, CRM & marketing platforms—only to the extent needed to perform services on our behalf.
Affiliated Entities: our corporate affiliates, for internal business purposes.
Legal Authorities: if required by law, regulation, or legal process, or to protect our rights, property, or safety.
Business Transfers: in connection with a merger, acquisition, or sale of assets, subject to confidentiality commitments.
We do not sell your personal information for profit.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Enable Core Site Functionality: maintain your session, store preferences, and support secure log-ins.
Analytics & Performance: measure site traffic, understand user behavior, and improve website performance.
Advertising & Personalization: deliver tailored ads and offers both on our site and through third-party networks.
You can control cookie preferences via your browser settings or our cookie-consent banner. Disabling certain cookies may affect site functionality.
5. Third-Party Links
Our site may contain links to third-party websites (e.g., payment gateways, social media). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third party before providing personal information.
6. Data Security
We implement commercially reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption, access controls, and regular security assessments. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. International Data Transfers
Zamkudi Closet is a global business. Your information may be processed or stored in countries outside your own. When we transfer data internationally, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses under GDPR).
8. Children’s Privacy
Our products are intended for adult customers. We do not knowingly collect personal information from children under 16 without verifiable parental consent. If you believe we have collected data from a minor, please contact us, and we will delete it promptly.
9. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
Access & Portability: request a copy of the information we hold about you.
Rectification: correct inaccurate or incomplete data.
Erasure (“Right to be Forgotten”): request deletion of your personal information.
Restriction: limit how we use your data.
Opt-Out of Marketing: stop receiving promotional communications.
Withdraw Consent: revoke consent for processing based on consent.
To exercise your rights, please contact us using the details below. We may ask you to verify your identity before processing requests and will respond within the timeframes required by law.
10. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined above, comply with legal obligations, resolve disputes, and enforce agreements. After that, we securely delete or anonymize your data.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top and notify you by posting the new policy on our website. We encourage you to review this page periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please reach out:
📧 Email: contact@zamkudicloset.com
📱 WhatsApp/Phone: +91 83208 87359
📩 Instagram DM: @zamkudi_closet